Terms of service
Last updated: October 30, 2026
Overview
This website is operated by Mitsi and Co ("we", "us"). By using this site or placing an order, you agree to these terms and to our shipping policy, refund policy and privacy policy, which form part of these terms.
Products and fit
We describe our products as accurately as we can. Colors may look slightly different on your screen. Size charts and fit guidance are estimates: please measure your dog before ordering. Use our products only as described, and supervise your dog while wearing them.
Prices and orders
Prices are in US dollars and may change at any time. Product availability may change. We may cancel or refund an order if an item is unavailable, a price was shown incorrectly, or we cannot fulfill it. If we cancel a paid order, we refund the full amount to the original payment method.
Payment
Payments are processed securely through Shopify checkout. You agree to provide current and accurate purchase and account information.
Shipping, swaps and returns
Shipping, size swaps, returns and refunds are covered by our shipping policy and refund policy.
Reviews and content
Text, photos and other content on this site belong to us or are used with permission. Customer reviews reflect the reviewer's own experience.
Limitation of liability
To the extent permitted by law, our liability for any claim related to a product is limited to the amount you paid for that product. Nothing in these terms limits any consumer rights that cannot legally be waived.
Changes
We may update these terms from time to time. The version posted on this page applies to orders placed while it is posted.
Contact
Questions about these terms: admin@mitsiandco.com, or use the form at mitsiandco.com/pages/contact.